Federal Heath - News and Insights

The Role of Petroleum Forecourt Upgrades in Building Customer Loyalty

Written by Cindy Price | Mar 26, 2021 7:27:22 PM

PEI (Petroleum Equipment Institute) recently surveyed 130 of its members to find out what role forecourt upgrades play in building consumer loyalty. The results - fuel islands, good under-canopy lighting, well-maintained hanging hardware, and other exterior lighting ranked high on the list. Here's how PEI members scored eight common upgrades on a scale of 1 -5, with 5 being most important -



Survey results provided in PEI's Tulsa Letter dated March 18, 2021. View it here.