FAQ - Frequently Asked Questions
Federal Heath has been a leader in the signage industry for over a century, providing high-quality, innovative solutions for regional and national brands. With a commitment to excellence, lean manufacturing, and sustainability, we deliver exceptional products and services that help businesses make a lasting visual impact. Here are answers to commonly asked questions about our company, products, and services.
About Federal Heath
What size companies does Federal Heath work with?
We primarily partner with regional and national companies, including franchises, corporate chains, and large organizations with multiple locations. Our team is equipped to handle large-scale projects and multi-site rollouts.
How long has Federal Heath been in business?
Federal Heath traces its roots back to 1901 when a pair of Chicago Edison employees had the bright idea to develop more electrical business by adding lights to signs. Within a few years, their little start-up generated something else: a dynamic industry that continues to change the face of visual branding.
Is Federal Heath a lean manufacturing company?
We embrace a Lean-principled culture, focusing on continuous improvement and quality at every step. Each employee and vendor is responsible for product quality, promptly addressing defects and inefficiencies. The result? Exceptionally well-made signage.
How many manufacturing facilities do you have?
We have three manufacturing facilities located in Jacksonville, Texas; Delaware, Ohio; and Racine, Wisconsin.
How many square feet of manufacturing space does Federal Heath have?
With 454,000 square feet of manufacturing space, we can handle multi-location rollouts, conversions, high-end projects, corporate identification, printing, and more.
What sets Federal Heath apart from other national signage companies?
Federal Heath distinguishes itself in the industry through its commitment to value engineering and a strong partnership with our customers, ensuring effective communication throughout every project. With a focus on innovation and technology-driven operations, Federal Heath guarantees quality and meticulous execution from start to finish, backed by exceptional project management practices.
How does Federal Heath practice sustainability?
We aim to work together to create a better world. We firmly believe we can make a measurable and meaningful difference to your business and our world. Let’s explore our journey towards sustainability together.
Do you have a quality policy?
Yes, we do have a quality policy. Federal Heath Sign Company will provide defect-free products and services that continuously meet or exceed our customer expectations. Branding multiple locations demands consistent, top-notch quality every time. Our manufacturing plants and processes are designed to ensure each sign meets the highest standards.
What We Do
What types of signs does Federal Heath specialize in?
Welcome to your one-stop destination for all your signage needs. We excel in creating traditional and innovative signage from the curb to the counter.
Do you handle large custom signage projects?
When it comes to signage, Federal Heath has a flair for the spectacular. Wayne Heath was a legendary innovator, pushing past the boundaries of his day with three-dimensional billboards, type placed within geometric shapes, and an innovative palette of non-standard colors. We walk in those same shoes today, with time-tested steps that take your custom signs to the amazing places you imagine.
Do you offer sign maintenance repairs?
Federal Heath maintains exterior signs and lighting of all types, whether you purchased them through us or not. Simplify your current program by partnering with a national sign company that offers comprehensive solutions under one roof.
Do you offer design services?
Design and engineering are just two of the many services to ensure your project’s success from start to finish.
Does Federal Heath have in-house project managers?
Our project management team comprises over 85+ team members who provide personalized attention and support to each client. At Federal Heath, we understand that successful signage projects require meticulous planning, coordination, and execution. Our comprehensive project management services are designed to ensure that your signage project runs smoothly from start to finish. With years of experience managing projects for multi-location businesses, we are equipped to handle the unique challenges and complexities of large-scale signage rollouts, conversions, corporate identity, and high-end custom work.
Can you help with permits & regulations?
Yes, our project management team will work closely with you every step of the way, which includes permitting and processing variance applications when necessary.
Do you handle installation?
We take pride in providing quality installations to complement our manufacturing. Our authorized installers ensure your sign effectively attracts customers and reinforces your brand’s message. They share our commitment to high standards and are responsible for inspecting signs and ensuring your satisfaction.
Other
Do you install third-party products?
No, we do not install third-party products.
Do you handle site surveys for other companies?
We do not handle site surveys for other sign companies.
Do you offer a warranty on your signs?
Yes, Federal Heath offers a warranty on our products. Ask your project manager for details on the specifics of your signage program.
How does Federal Heath practice safety in manufacturing?
At Federal Heath, safety is more than a word - it’s our foundation of actions to put our employees first for a safe work environment at every manufacturing level. Ongoing safety training is critical to equipping our team with the tools and knowledge to identify and address potential hazards, ensuring their safety and that of their teammates. Investing in continuous safety training shows our commitment to fostering a culture of awareness and responsibility. This proactive stance minimizes workplace incidents and boosts productivity, morale, and overall success within our organization. At Federal Heath, safety isn’t just a policy - it’s part of our DNA.
- An OSHA-certified safety coordinator at each manufacturing location
- Prioritize employee well-being and safety
- A culture of awareness and responsibility
- Continuous safety training